PUNISHMENT OF ERROR

'In NASA, we never punish error. We only punish the concealment of error.'

Source: Al Siepert

INDISPENSABLE PEOPLE

‘Indispensable people end up working too hard because they can't risk showing anyone else how to do what they do.’

Source: Wally from Dilbert

PROJECT MANAGEMENT

'Operations keeps the lights on, strategy provides a light at the end of the tunnel, but project management is the train engine that moves the organisation forward.'

Source: Joy Gumz

FAILING TO PREPARE

'By failing to prepare, you are preparing to fail.'

Source: Benjamin Franklin.